Frequently Asked Questions (FAQs)
Who can open a Diaspora Business Account?
Only non-Kenyan residents who intend to operate businesses with Kenyan residents are eligible.
Can Kenyan citizens abroad open a Diaspora Account?
What are the supported services for Diaspora Accounts?
Foreign investments and international purchases for the Kenyan market.
What are the benefits of a Diaspora Business Account?
Instant transfers between users, traceable transactions, and fees only apply when transferring to external banks.
What deposit methods are accepted?
Currently, only cryptocurrency is supported — it’s faster and safer.
Can I transfer funds from my Diaspora Account to any bank?
Only to external banks with your same name (AML compliance).
Can other banks deposit funds into my Diaspora Account?
No. Incoming transfers from other banks are not allowed.
How do we protect user data?
End-to-end encryption, internal controls, and 2FA are used to secure all data.
Do we share my personal data?
No. We do not sell or rent your data. It is only shared with regulators or trusted service providers under protection agreements.
What rights do I have over my data?
You may access, update, delete, or request portability of your data by contacting support.
What is the minimum age to use your services?
You must be 18 years or older. We do not collect data from minors.
Who do I contact for account or privacy issues?